Candidate Information
When you join our journey to create a better health system in Aotearoa, New Zealand, you're embarking on something truly special. From our commitment to being good employers, to ensuring our recruitment process is simple and inclusive - we value and respect you at every stage of the process.
Our Commitment to You
Health New Zealand - Te Whatu Ora is dedicated to being a good employer and upholding our equal employment opportunity commitments.
We aim for our teams to reflect the diverse communities we serve, including those who have historically been underserved by the health system. We welcome applicants from all age groups, backgrounds, and cultures, and we encourage applications from Māori, Pacific people, disabled individuals, and members of the LGBTQI+ communities.
We strive to offer flexible working practices and conditions that support a healthy work-life balance, including part-time and flexible working arrangements.
Health New Zealand - Te Whatu Ora is a proud member of Diversity Works, an organisation dedicated to promoting diversity and inclusion. Their tools and resources help us enhance cultural competence, fulfil equal employment opportunity obligations, and improve team dynamics and overall employee satisfaction.
Our Recruitment Process
It’s as simple as registering on our site or applying to one of the many roles on offer.
From there, one of our team will be in touch to chat around our role(s) and how you might join us. You’ll get regular updates as part of our recruitment process, we’ll introduce you to our Hiring Managers, either through a face-to-face meeting, or an interview online. Either way, we’ll make you feel right at home.
We’ll need to make sure that you meet our requirements for employment; we conduct a number of checks on your background including references, including registration. Once all the checking is under way, we’ll bring you onboard our waka and make you feel truly like part of the whānau(family).
Please beware of recruitment scams. Health New Zealand's recruitment processes do not ask candidates for money at any stage.
The application process
Submit your application only once, and we distribute your application to your chosen Districts and employers. Saves you from having to apply multiple times to different places!
Information for International Candidates
How we help you make the move
Supporting you to get here
For roles offered by Health New Zealand - Te Whatu Ora, we can support you to make the move here.
Supporting you to get here
Update:
As of July 2024, we are reviewing the relocation package for international candidates. Further details will be shared with you at the time of a job offer.
Previous Relocation Package:
Our previous package covered some of the costs of international applicants' move including:
- Payment of costs for shipping of household goods.
- One-way economy travel fare, plus one night's accommodation for a layover for you, your partner, and any children under the age of 19 who will live with you.*
- Airport transfers to your accommodation on arrival in New Zealand.
- Up to 4 weeks of paid temporary accommodation while we help you find a place to live
- Up to 4 weeks of car rental costs.
Eligibility Criteria:
For an individual to be eligible for relocation assistance, all of the following criteria must be met:
- You currently live outside of New Zealand.
- You have been offered employment by Health New Zealand - Te Whatu Ora after 21 November 2022.
- This direction does not replace existing contractual arrangements that the employee might be entitled to (e.g. RMOs coming to New Zealand from an Australian placement as part of an approved Australasian training programme).
- You are to be employed in a full-time permanent position or to a full-time fixed-term contract of no less than 12 months duration.
- A bond agreement is entered into at the time of employment.
* The cost of one night’s accommodation for a layover will be covered if your flights require a layover to reach New Zealand, and one flight is longer than 12 hours.
If someone leaves Health New Zealand before completing 12 months of employment, they are required to pay all relocation costs back, regardless of the amount of time they have worked.
Personalised Relocation Support
Our Candidate Support Team provides one-to-one personalised support throughout your journey to your new home in Aotearoa, New Zealand.
Our Health Immigration Service
The Health Immigration Service team provides support to help streamline the candidate journey to their new role and home in New Zealand.
Our Health Immigration Service
As our centre of excellence, the team provide advice to regional and local recruitment teams, ensuring national consistency for immigrating healthcare workers.
Our Licensed Immigration Advisors as part of the service partner with Immigration New Zealand to provide expert advice and support, as well as ensuring that we meet our obligations as an Accredited Employer.
What you need to work in New Zealand
Professional Registration
Most frontline workforces require you to obtain New Zealand registration and an Annual Practising Certificate before applying for a visa and start work.
Professional Registration
The New Zealand Professional Registration Bodies by workforce are listed below:
Medical:
| Profession | Professional registration body |
|---|---|
| General Practitioners (GPs) | |
| Resident Medical Officers (RMOs, Junior Doctors) | |
| Senior Medical Officers (SMOs, Senior Medical Officers, Specialists) |
Nursing and Midwifery:
| Profession | Professional registration body |
|---|---|
| Nurses | |
| Mental Health & Addictions Nurses | |
| Midwives |
Allied Health:
| Profession | Professional registration body |
|---|---|
| Audiologists | |
| Dental | |
| Dietitians and Nutritionists | |
| Medical Radiation Technologists | |
| Occupational Therapists | |
| Optometrists & Dispensing Opticians | |
| Paramedic | |
| Physiotherapists | |
| Podiatrists | |
| Psychologists | |
| Social Workers | |
| Speech Therapists |
Mental Health and Addiction
| Profession | Professional registration body |
|---|---|
| Addiction Practitioners | |
| Occupational Therapists | |
| Psychiatrists | |
| Psychologists | |
| Social Workers |
Cancer Care
| Profession | Professional registration body |
|---|---|
| Pathologists | |
| Radiation Oncologists | |
| Radiation Therapists |
Processing times for registration applications can vary so check the processing times directly with your registration board to plan ahead.
Work Visa
Acquiring a New Zealand Work Visa is a legal requirement to work here. There are a variety of visa options depending on your profession and circumstances, and Health NZ can support you along the way.
Work Visa
Acquiring a New Zealand Work Visa
Many frontline professions are on Tier 1 of New Zealand's Green List. This means you are eligible for the Straight to Residence Visa and can apply for New Zealand residency before you arrive, provided you have a job offer from an accredited employer, like us!
Health New Zealand - Te Whatu Ora is an Accredited Employer, we are able to employ migrants via the Accredited Employer Work Visa (AEWV). Once you become part of the Health New Zealand whānau (family) we’ll support you with settling into New Zealand and your new role.
Find resources, tools, and guidance and explore visa options for you and your family on the Immigration New Zealand website linked here.
Information for
Migrant Staff
Settling in to life in New Zealand
Our way of life
Languages in Aotearoa
English is the most commonly used language in Aotearoa, however, New Zealand has 3 official languages: English, Māori and NZ Sign Language. Te Reo Māori (Māori language) is also widely used as well as many Pacific languages, especially in Tāmaki Makaurau (Auckland) which is the largest Pacific city in Aotearoa New Zealand. We suggest becoming familiar with how certain words are used, you can learn more about New Zealand slang here.
Getting a driver's licence
If you have a valid overseas driver's licence, you can convert it to a NZ driver's licence. A valid licence means that your licence is not suspended, disqualified or revoked in the country of issue and must either be current or expired within the last 12 months. You can only drive using an overseas licence for 12 months from your last date of entry into Aotearoa.
If you’ve been in Aotearoa for more than 12 months, you won’t be able to drive on your overseas driver's licence anymore. You must have a NZ licence. You will need evidence of your identity, proof that your eyesight meets the required standard, a medical certificate if required, your overseas driver's licence and a translation if not in English, let the agent take your photo and signature, pay the application fee, provide high-quality colour photocopies of all original documents you have provided. Note that you will need to present your physical overseas driver's licence.
Waka Kotahi (NZ Transport Agency) provides advice on motor registration, buying a car, car licensing, vehicle change of ownership and warrant of fitness(WOF) for cars.
Cost of living
It is likely that the cost of living will be different than what you are accustomed to in your home country. Immigration NZ have a cost of living calculator or check out sorted.org.nz for various helpful budgeting resources and tools.
Accommodation and Housing
Accommodation prices vary throughout the country, with higher prices in the main centres. New Zealand rental properties are usually unfurnished and may not have features like central heating or double glazing that you may be used to.
Short-term accommodation or relocation support may be provided by your employer and may be dependent on your employment agreement.
Find what accommodation could look like in the district you are moving to.
Temporary accommodation
You may consider booking temporary accommodation until you can find a longer-term rental. Depending on your employment agreement, you may be eligible for a relocation allowance. The first 4 weeks of rent can be claimed back as per your relocation allowance with proof of tenancy agreement and rental payments. Our relocation team can help you search, view and apply for rentals. Visit BookaBach, Holiday Houses, Airbnb, and Wotif.
Renting a house
The rental market in Aotearoa is regulated by the government under the Residential Tenancies Act 1986. If you are renting for the first time you will need to sign an agreement with the landlord and pay a bond for up to four weeks rent in advance. The bond is lodged with the government's Tenancy Services. At the end of the tenancy, you will receive your bond back minus any damage costs or unpaid rent. Aotearoa protects long-term tenancies. Read the rules about changing the terms of the tenancy agreement.
Local rental agencies can help you to locate a property. Some to take a look at are TradeMe, OneRoof, RealEstate.co.nz and Homes.
Note that most rentals in Aotearoa are unfurnished however furniture and whiteware can be rented in some parts of the country. Find out more about renting in New Zealand.
Buying a house
Use the 'Help us assess if you can buy a house to live in' tool to determine if you can buy a house in Aotearoa. In general, only residents and citizens can buy a house to live in in New Zealand.
Power and Internet - get connected
We suggest you take a look at www.powerswitch.org.nz
If you are renting a house you will need to access power, phone, and internet connection through private companies.
A variety of companies provide internet and phone connections. Immigration NZ provides advice about how your communications can get connected.
There are a range of power providers across the country including Mercury, Contact Energy, Meridian and Powershop.
Power outlets in Aotearoa may vary from those in other countries and adaptors can be purchased from various electronic retail stores.
Working in New Zealand
Getting Paid
All staff are paid fortnightly by direct credit into their bank account. Payment is for the preceding fortnight worked. Queries about payments should be directed to the relevant Team Leader / Manager in the first instance.
Your Team Leader / Manager will be able to guide you on the local preferences however generally speaking:
- All leave must be applied for in advance through the Team Leader / Manager.
- The Expenses Claim Form must be completed and receipts attached before expense claims can be approved and reimbursed (if offered in a bond agreement).
Advice about how to set up a bank account is covered in the Taxes and Personal Finances section of this page.
Bond agreement (if offered)
Te Whatu Ora will provide you with financial support to relocate and get settled to the value outlined in your employment agreement.
Annual leave entitlements
All employees are entitled to four (4) weeks paid annual leave days per year after 12 months of continuous employment. Sometimes employers offer additional entitlements - your employment agreement will state the exact amount of annual leave you are entitled to, and when.
Sick leave entitlements
All employees are entitled to a minimum of 10 days paid sick leave per annum after the first 6 months in their role, and 10 days can be carried over to a maximum of 20 days. Sometimes employers offer additional entitlements - your employment agreement will state the exact amount of sick leave you are entitled to, and when.
Parental Leave
You can read more about parental leave entitlements and types and your eligibility here.
Public holidays
There are 12 public holidays per year including national holidays (recognised nationwide) and may or may not fall under the same date as well as regional (anniversary) holidays.
Schooling and Childcare
Enrolling children at school and preschool – compulsory attendance
You can enrol your child in school before they’re 5, though they won’t start until they turn 5 and must have started by the time they are 6.
Children must stay at school until they turn 16 years of age. Parents may apply to educate children at home.
Tip: If you have children, and have a school in mind, you may need to live within the school zone.
Childcare
Early childhood education (ECE) provides education and care for children before they are old enough to go to primary school. It is not compulsory. For three to four-year-olds, the first 20 hours per week are fully funded by the government.
Most children in Aotearoa (95%) get some form of early childhood education, usually for 20-22 hours a week.
Education.govt.nz provides practical information about education for parents and carers.
Click here to read more about the school system here
Banking and Taxes
Taxes in New Zealand
New Zealand operates under a progressive tax system, where individuals with higher incomes pay a higher percentage of their earnings in taxes. Tax rates are divided into different income bands. All personal income is taxed. If you are a New Zealand resident, you will need to pay income tax on all income you receive from New Zealand and overseas. You can use this income tax calculator from the IRD to work out what percentage of tax you will pay in Aotearoa. You will need to have an IRD number before you can start, you can apply for an IRD number on the IRD website here.
Banking in New Zealand
You can open a bank account in Aotearoa before you travel but will need to visit a branch to activate it once you arrive. You need a visa that allows you to stay in the country for some time such as a work, residence, or student visa. You may wish to provide the NZ bank with a reference letter from your current bank which includes a credit score or rating. Health New Zealand - Te Whatu Ora can provide you with a letter of a confirmed work address to speed up the process. Electronic Funds Transfer at Point of Sale (EFTPOS) is a way to use funds from your bank account when shopping.
To open a bank account, you will need the following:
- Proof of identity – NZ ID or passport
- Proof of address – could be your current overseas address but will need to provide a permanent address in Aotearoa
- A NZ IRD (Internal Revenue Department) number – if you don’t have one yet, you can use your tax number or tax declaration from your country of origin
- Proof of your visa – could be work, residence, or student visa
Here's a list of registered banks in New Zealand.
KiwiSaver Savings Scheme
KiwiSaver is a voluntary savings scheme, administered by the NZ government to help people save for their first home or retirement. Health New Zealand will make deductions from your pay to the IRD and pass your contribution to the KiwiSaver provider. You need to be elgible to take part in the KiwiSaver schedume
Health Services
Access to publicly funded healthcare
Aotearoa has a universal public health system. It is one of the top 20 healthcare systems in the world, on a par with the United States and the United Kingdom. As a migrant, you may be eligible for publicly funded healthcare if:
- You hold a residence visa or
- You have a work visa valid for 2 years or more
You can check here if you are eligible for publicly funded health care.
Accessing primary medical care
Primary care is the health care that you receive in your local community. Primary health care covers a broad range of health and preventative services, including health education, counselling, disease prevention and screening. Visits to community clinics cost less if you are enrolled as a patient prior to appointments; so be sure to enrol with a primary care provider. You can search for a doctor near you on Healthline, or freephone Healthline on 0800 611 116.
Be sure to check your and your family's access to free health care and health insurance.
Dental care
General dental care for people over 18 years is not funded by the government in New Zealand. However, basic dental care for eligible school children is free up to 18 years of age, and Te Whatu Ora provides oral health services at many schools across the country with permanent clinics or mobile dental units.
Dentists can be found all over the country, visit the Healthline website for more.
Accident Compensation Corporation (ACC)
Here in Aotearoa, we fund healthcare differently. The Accident Compensation Corporation provides comprehensive, no-fault personal injury cover for New Zealanders and visitors. ACC is funded by the government and the NZ public.
As a clinician, you can lodge claims on behalf of your patients. You must check with your manager about how to lodge a claim in Te Whatu Ora. ACC provides general information about the scheme for clinicians. ACC provides a series of options for clinicians to learn more about the scheme, and claims via online learning and foundational webinars.
Cole’s Medical Practice in NZ gives practical advice to doctors in New Zealand (whether international or NZ medical graduates). The Goodfellow unit has resources about certifying work capacity after injury.
Mental health
There are a variety of helplines available. Visit the Family Services Directory for more mental health support providers. If you need urgent help, free call or text 1737.
Depression Helpline
Freephone 0800 111 757 or free text 4242 to talk to a trained counsellor.
Alcohol Drug 24/7 Helpline
Freephone 0800 787 797
Access public health messages
Health New Zealand - Te Whatu Ora's Facebook, LinkedIn or Instagram
Emergency Services
Ambulance and Fire
For emergencies, dial 111.
Police
Dial 111 - for emergencies (if something is happening now or has just happened, or if you or someone’s safety is at risk).
Dial 105 - for non-urgent things that you think the NZ Police should know.
Accident and Emergency services
All public hospitals have Accident and Emergency facilities. Primary care Accident and Emergency or local "A&Es" are available for after hour emergencies in most locations.
National Crisis and National Emergency Management
The NZ government has established agencies to lead local teams to deal with disasters and other emergencies. Check out the Civil Defence website and sign up for emergency mobile alerts on Getready.co.nz to receive emergency notifications.
Mental health
There are a variety of helplines available. Visit the Family Services Directory for more mental health support providers. If you need urgent help, free call or text 1737.
Depression Helpline
Freephone 0800 111 757 or free text 4242 to talk to a trained counsellor.
Alcohol Drug 24/7 Helpline
Freephone 0800 787 797
Domestic violence help
If you or someone you know is in immediate danger, call the police on 111. You can call the Women's Refuge Crisis line: 0800 REFUGE or 0800 733 843. Read more here for a list of family violence service providers.
Public and Community Services
Migrant centres and i-SITEs
Immigration NZ’s NZ Migrant Settlement and Integration Strategy supports recent migrants to make NZ their home. The New Zealand Newcomers Network helps new migrants make new connections.
i-SITE Visitor Information Centres can provide unbiased, local advice to get the most out of exploring our beautiful country.
Finding a job – for the family
Recruitment agencies offer job search services or check if there is a job at Te Whatu Ora. Google search – recruitment agencies (insert town). Aotearoa has a number of websites for job seekers. Kiwi Health Jobs, TradeMe Jobs and Seek. A visa is required before people can be employed.
Community participation – volunteering
Volunteering is a great way to meet people, make connections and give back to the community. There are various volunteering options to choose from based on your values and interests, and a vast number of community groups to get involved in Aotearoa.
Family support services
The Strengthening Families process connects a family who requires assistance with more than one agency or community service when a family needs help. All families need help from time to time. Find support wherever you are living in Aotearoa. Check out health pages for more links to health services.
Domestic violence support
Domestic violence help can be accessed in Aotearoa. If you or someone is in immediate danger, call 111 and ask for the police.
Counselling services
The NZ Association of Counsellors provides a list of qualified counsellors. Note that payment may be required.
Child abuse and Youth services
You can report suspected abuse to Oranga Tamariki. Oranga Tamariki (Ministry for Children) is a government department. If you need help, freephone 0508 326 459 or email contact@ot.govt.nz.
If you or someone is in immediate danger, call POLICE on 111. KidsHealth provides a list of various helplines for individuals and families.
Services for people with disabilities
An acceptable standard of health is required whether moving to Aotearoa temporarily or as a resident. There are a variety of providers of services for people with disabilities. The Whaikaha - Ministry of Disabled People’s website contains useful links for people with disabilities.
Public libraries
There is a network of public libraries across Aotearoa. You and your family are welcome to visit in person, or listen to and watch audio books online.
Public transport
Plan your journey whether traveling locally or around the country using the Waka Kotahi NZ Public Transport agency's journey planner.
Rubbish Collection
Rubbish collection is managed by local authorities. Contact your local authority for refuse collection days.
